We offer a 100% money-back guarantee for defective or damaged products during shipping. If you're unsatisfied, please contact us for assistance. Return shipping costs are the customer’s responsibility. Refunds are not issued for orders with incorrect shipping addresses, and requests must be made within 15 days after the delivery period (30 days) expires.
Orders can be canceled within 12 hours of purchase, as long as they haven’t been shipped. After shipping begins, cancellations are no longer possible.